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Client onboarding

Let's get your engagement started.

Please complete this form so we can onboard you properly. It takes about ten minutes. Fields marked are required.

Client information
Who is the client?
Engagement scope
Services required
Project stage
Country or countries
FICA / KYC documents

We are required to identify and verify clients under the Financial Intelligence Centre Act (FICA). Documents must be certified copies where we ask for them. Proof of address must be no older than three months.

Do not upload or paste documents here. Tick what you already have ready. After we review this form, we will tell you how to send the documents securely.

Companies, trusts and other entities

Engagement terms summary
  • Fee basis: retainer, success fee or hybrid, as agreed with you in your engagement letter.
  • Payment terms: invoices are payable within 30 days of the date of invoice, with VAT at 15% where applicable.
  • Deliverables: milestones and reporting cadence are set out in the engagement letter.
  • Confidentiality: all client information is kept confidential and used only for the engagement.
  • Conflicts: Tshusumetso will disclose any actual or potential conflict of interest before work begins.

This summary is for convenience. The engagement letter or mandate documents control.

Consent and sign-off

I confirm that the information I have provided is true and complete. I consent to Tshusumetso processing my personal information to onboard me, meet its legal obligations (including FICA) and deliver the services, in line with the Protection of Personal Information Act (POPIA). I will notify Tshusumetso of any material change to this information.